These Terms assume a business-oriented الخدمة and clearly limit liability for damages to the extent permitted by law. Before formal launch, expert المراجعة is required to confirm alignment with the العقدing entity, actual operations, insurance, and البيانات-processing arrangements.
Article 1 (Business الخدمة and application)
These شروط الخدمة (these "Terms") set forth the conditions of use for "Revera" and its associated websites, شاشة الإدارةs, الموجّهة للعملاء screens, البريد الإلكتروني and SMS communications, التصدير features, and other related الخدمةs (collectively, the "الخدمة") provided by the operator of Revera ("we," "us," or "our").
The الخدمة is a business الخدمة for companies, sole proprietors, الوكالات, المتاجر, and other businesses that use it in the course of business. Anyone who العقدs for, administers, or uses the الخدمة for business purposes ("you") represents that they are using it as a business and agrees to these Terms.
If an application form, العقد, purchase order, quotation, البيانات processing agreement, or other written or electronic agreement (an "الاتفاقية الفردية") conflicts with these Terms, the الاتفاقية الفردية prevails. Oral statements by our المبيعات representatives, agents, or others do not constitute a warranty or العقدual term unless expressly stated in an الاتفاقية الفردية.
Article 2 (الخدمة contents and disclaimers)
The الخدمة includes الاستبيانات for المتاجر and similar businesses, AI-assisted صياغة المراجعات, guidance to المراجعة-posting destinations, المزايا, الحجوزات, الإحالات, resuming responses by البريد الإلكتروني or SMS, العميل and المتجر management, Excel and CSV التصديرات, and other features we provide.
The الخدمة does not perform or guarantee نشر المراجعات, ratings, الحجوزات, visits, الإحالات, المبيعات, or other outcomes. Customer responses, posts, الحجوزات, الإحالات, and other actions are based on each العميل's own voluntary judgment.
We do not warrant fitness for a particular purpose, completeness, accuracy, continuity, uninterrupted operation, freedom from errors, permanent compatibility with external الخدمةs, accuracy of AI output, success of sending, posting, delivery, or storage, or recoverability of البيانات.
Article 3 (Accounts and الصلاحية management)
You must keep registration information accurate and up to date, and manage your الحساب, كلمة المرور, credentials, devices, and الصلاحية الإعدادات at your own responsibility. Lending, sharing, transferring, or allowing others to use your الحساب under another name is not permitted.
You must grant organization users only the minimum necessary الصلاحيات and immediately suspend or change الصلاحيات upon resignation, transfer, العقد end, device loss, or similar events.
تُعامل العمليات التي تُنفذ باستخدام بيانات اعتماد صالحة على أنها إجراءات منك، باستثناء حالات سوء السلوك المتعمد أو الإهمال الجسيم من جانبنا.
المادة 4 (تفاصيل الخدمة)
You must comply with applicable laws, industry rules, external platform policies, and agreements with العملاء regarding use of the الخدمة, العميل communications, collection of المعلومات الشخصية, البريد الإلكتروني or SMS messages, المزايا, الحجوزات, الإحالات, guidance to المراجعة destinations, and other operations.
You are responsible for العميل notices, obtaining consent, opt-ins, unsubscribe handling, publishing purposes of use, responding to inquiries, and other required procedures.
Before using AI-generated or AI-assisted text, Excel, CSV, or other outputs, you must المراجعة the content yourself and verify that there are no factual errors, infringements, inappropriate expressions, or calculation or aggregation mistakes.
You must arrange, at your own cost and responsibility, the devices, connectivity, backups, internal organization, العميل الدعم, and business continuity needed to use the الخدمة.
المادة 5 (تفاصيل الخدمة)
- Fake المراجعات, impersonation, rating manipulation, posting on behalf of others, or other acts that undermine المراجعة integrity
- Providing money, goods, المزايا, or other incentives conditioned on positive المراجعات or specific ratings
- Forcing العملاء to post المراجعات or implying disadvantage if they do not
- Acts that violate laws, public order and morals, third-party rights, or external الخدمة terms of use
- Sending البريد الإلكتروني or SMS without العميل consent or another lawful basis
- Unauthorized access, vulnerability probing, excessive load, reverse engineering, unauthorized scraping, or other acts that impair the الأمان of the الخدمة
- Accessing المتاجر, الوكالات, العملاء, or البيانات outside your authorized scope
- Entering credentials, private keys, recovery links, الدفع information, or other secrets unnecessary for ordinary use of the الخدمة
- تفاصيل الخدمة
- Reselling, subleasing, copying, or providing the الخدمة beyond the scope permitted in an الاتفاقية الفردية
Article 6 (Customer البيانات and backups)
You represent and warrant that you have the necessary rights, notices, consents, and other legal bases for المتجر information, العميل information, responses, text, images, الإعدادات, and other البيانات that you enter, transmit, or المتجر in the الخدمة ("User البيانات").
You are responsible for the accuracy, legality, retention obligations, backups, and pre-termination التصدير of User البيانات. Although we take reasonable measures for disaster recovery and الخدمة delivery, we do not guarantee that User البيانات will be permanently retained or fully reالمتجرd.
Article 7 (Third-party الخدمةs such as Google)
The الخدمة may integrate with, or guide users to, Google, Google Business Profile, Google Maps, البريد الإلكتروني and SMS delivery, cloud الخدمةs, المصادقة, and other خدمات الجهات الخارجية.
The provision, المراجعة, display, ranking, الحساب status, posting or removal of المراجعات, suspension, restriction, specification changes, and outcomes of appeals on خدمات الجهات الخارجية are determined independently by those جهات خارجية and are not under our control.
We do not guarantee continued listing on خدمات الجهات الخارجية, الحساب retention, المراجعة publication, search or display ranking, restoration via appeals, or other outcomes.
You are responsible for the accuracy of information registered with خدمات الجهات الخارجية, compliance with those الخدمةs' terms and guidelines, الحساب management, and filing appeals if suspension or similar measures occur.
Even if you suffer loss due to suspension, deletion, hiding, restriction, ranking decrease, or other measures affecting الحسابات, المتجر information, or content on خدمات الجهات الخارجية, we are not liable unless such measures were directly caused by our willful misconduct or gross negligence.
Even if we assist with applications, restoration, configuration checks, or other الدعم, we do not guarantee restoration, listing, or approval by خدمات الجهات الخارجية.
Article 8 (Fees, term, and الدفع)
Fees, minimum terms, الدفع terms, renewal, الإلغاء, الاستردادs, and other commercial terms are not listed on the public صفحة الهبوط and are set in الاتفاقية الفرديةs.
You must pay الرسوم by the deadlines set in the الاتفاقية الفردية. If الدفع is delayed, we may claim late charges to the extent permitted by law and suspend all or part of the الخدمة.
Resale prices that الوكالات and other resellers present to العملاء are determined by those resellers, provided they comply with minimum selling prices and other conditions set in their العقد with us.
المادة 9 (تفاصيل الخدمة)
Intellectual property rights in the الخدمة, software, screens, designs, text, trademarks, know-how, and related المواد belong to us or the rightful owners. These Terms do not transfer to you any rights beyond the scope of the الاتفاقية الفردية.
You warrant that you have the necessary rights in User البيانات and grant us a license to use it to the extent necessary to provide, maintain, and improve the الخدمة, prevent misuse, and comply with law.
Article 10 (Changes to and suspension of the الخدمة)
We may change, add to, suspend, or discontinue all or part of the الخدمة for maintenance, الأمان, legal compliance, changes to خدمات الجهات الخارجية, business needs, or other reasonable reasons.
Except in emergencies, we will endeavor to provide advance notice by reasonable means of changes that significantly affect you. Unless expressly warranted in an الاتفاقية الفردية, we do not guarantee the permanent availability of any specific feature or external integration.
المادة 11 (تفاصيل الخدمة)
If you breach these Terms or an الاتفاقية الفردية, delay الدفع, create a الأمان risk, receive an infringement claim from a third party, or if we reasonably determine that safe provision of the الخدمة is impaired, we may, without prior notice, restrict use, suspend delivery, suspend your الحساب, isolate البيانات, terminate the agreement, or take other necessary measures.
Even if you suffer loss as a النتيجة of measures we take under this article, we are not liable except in cases of our willful misconduct or gross negligence.
المادة 12 (تفاصيل الخدمة)
If the الخدمة has a defect attributable to us, we may, at our option and considering its nature, impact, reproducibility, and cost, repair it, reperform the affected الخدمة, provide an alternative, or reduce or الاسترداد الرسوم corresponding to the affected period.
Except in cases of our willful misconduct or gross negligence, or where another remedy is mandated by law, the remedies in the preceding paragraph are your primary remedies for defects in the الخدمة.
المادة 13 (تفاصيل الخدمة)
Unless our breach of العقد or tort arises from willful misconduct or gross negligence by us, our representative, or our personnel, our liability to you is limited to ordinary and direct damages, and the aggregate amount will not exceed the الرسوم we actually received for the الخدمة that directly caused the loss during the three months immediately preceding the date the loss arose. If no such الرسوم exist for that period, the cap is JPY 10,000.
In the preceding case, regardless of foreseeability, we are not liable for lost profits; loss of المبيعات, profits, or opportunities; business interruption; reputational harm; البيانات loss; costs of substitute الخدمةs; special, indirect, consequential, or punitive damages; or damages arising from third-party claims.
لا تنطبق القيود الواردة في هذه المادة في حالات سوء السلوك المتعمد أو الإهمال الجسيم من جانبنا أو ممثلنا أو موظفينا، أو بالقدر الذي لا يسمح فيه القانون المعمول به بتقييد المسؤولية.
المادة 14 (تفاصيل الخدمة)
If a third party brings a claim, complaint, investigation, sanction, lawsuit, or other proceeding against us, our officers, employees, العقدors, or related parties due to your breach of these Terms or applicable law, User البيانات, العميل communications, البريد الإلكتروني or SMS messages, المزايا, الحجوزات, الإحالات, المراجعة operations, use of خدمات الجهات الخارجية, infringement, or any other cause attributable to you, you will resolve it at your own expense and responsibility and indemnify us for reasonable attorneys' الرسوم, investigation costs, settlements, damages, and other losses we incur.
نحتفظ بالحق في التحكم في استراتيجية الدفاع والموافقة على التسويات. ولا يجوز لك إبرام أي تسوية تفرض علينا التزامات أو مسؤولية دون موافقتنا الكتابية المسبقة.
المادة 15 (تفاصيل الخدمة)
If you become aware of an incident, defect, or damage relating to the الخدمة, you must prevent further harm, preserve evidence, and promptly notify us.
To the extent permitted by law, any claim by you relating to the الخدمة must be brought within one year from the date the facts giving rise to the claim occurred; after that period, no claim may be brought.
المادة 16 (تفاصيل الخدمة)
The parties to an agreement concerning the الخدمة are us and you as stated in the الاتفاقية الفردية. Our officers, employees, shareholders, العقدors, and other individuals are not liable as العقدual parties unless they separately provide a guarantee, joint and several guarantee, or assumption of obligations.
تفاصيل الخدمة
المادة 17 (تفاصيل الخدمة)
We and you will not use non-public information disclosed by the other party as confidential in connection with the الخدمة or the agreement for any purpose other than performing the agreement, and will not disclose it to جهات خارجية, except where required by law, disclosed to professional advisers under confidentiality obligations, or disclosed to العقدors to the extent necessary.
المادة 18 (تفاصيل الخدمة)
After termination, you may no longer be able to access the الخدمة. Export any البيانات you need before termination at your own responsibility. We may delete or anonymize البيانات after the period required for legal, العقدual, الأمان, backup, and dispute-response purposes has elapsed.
تفاصيل الخدمة
Article 19 (Assignment of rights and obligations / subالعقدing)
Without our prior written consent, you may not assign, transfer, encumber, or otherwise dispose of your status, rights, or obligations under these Terms or an الاتفاقية الفردية to a third party.
We may subالعقد work necessary to provide the الخدمة to جهات خارجية and may transfer our status under these Terms and الاتفاقية الفرديةs in connection with a business transfer, corporate split, merger, or other business succession.
المادة 20 (تفاصيل الخدمة)
إذا اعتُبر أي جزء من هذه الشروط باطلًا أو غير قابل للتنفيذ بموجب القانون أو من قبل محكمة، تظل الأجزاء المتبقية نافذة بالكامل.
تفاصيل الخدمة
المادة 21 (تفاصيل الخدمة)
We may amend these Terms when required by changes in law, the الخدمة, الأمان needs, or other circumstances. Material changes will be communicated via the website, شاشة الإدارةs, البريد الإلكتروني, or other reasonable methods.
The effectiveness of changes and their application to existing العقدs follow applicable law and الاتفاقية الفرديةs.
المادة 22 (تفاصيل الخدمة)
If a dispute arises regarding the الخدمة or the agreement, we and you will negotiate in good faith to resolve it before filing a lawsuit.
These Terms and الاتفاقية الفرديةs are governed by the laws of Japan. For disputes relating to the الخدمة or the agreement, the district court with jurisdiction over the location of our principal place of business shall be the exclusive court of first instance by agreement.
المادة 23 (تفاصيل الخدمة)
الاستفسارات والأسئلة الشائعةالاستفسارات والأسئلة الشائعةplease الاتصال us.