These Terms assume a business-oriented सेवा and clearly limit liability for damages to the extent permitted by law. Before formal launch, expert समीक्षा is required to confirm alignment with the अनुबंधing entity, actual operations, insurance, and डेटा-processing arrangements.
Article 1 (Business सेवा and application)
These सेवा की शर्तें (these "Terms") set forth the conditions of use for "Revera" and its associated websites, प्रशासन स्क्रीनs, ग्राहक-उन्मुख screens, ईमेल and SMS communications, निर्यात features, and other related सेवाs (collectively, the "सेवा") provided by the operator of Revera ("we," "us," or "our").
The सेवा is a business सेवा for companies, sole proprietors, एजेंसियाँ, स्टोर, and other businesses that use it in the course of business. Anyone who अनुबंधs for, administers, or uses the सेवा for business purposes ("you") represents that they are using it as a business and agrees to these Terms.
If an application form, अनुबंध, purchase order, quotation, डेटा processing agreement, or other written or electronic agreement (an "व्यक्तिगत अनुबंध") conflicts with these Terms, the व्यक्तिगत अनुबंध prevails. Oral statements by our बिक्री representatives, agents, or others do not constitute a warranty or अनुबंधual term unless expressly stated in an व्यक्तिगत अनुबंध.
Article 2 (सेवा contents and disclaimers)
The सेवा includes सर्वेक्षण for स्टोर and similar businesses, AI-assisted समीक्षा लेखन, guidance to समीक्षा-posting destinations, लाभ, बुकिंग, संदर्भ, resuming responses by ईमेल or SMS, ग्राहक and स्टोर management, Excel and CSV निर्यात, and other features we provide.
The सेवा does not perform or guarantee समीक्षा पोस्ट करना, ratings, बुकिंग, visits, संदर्भ, बिक्री, or other outcomes. Customer responses, posts, बुकिंग, संदर्भ, and other actions are based on each ग्राहक's own voluntary judgment.
We do not warrant fitness for a particular purpose, completeness, accuracy, continuity, uninterrupted operation, freedom from errors, permanent compatibility with external सेवाs, accuracy of AI output, success of sending, posting, delivery, or storage, or recoverability of डेटा.
Article 3 (Accounts and अनुमति management)
You must keep registration information accurate and up to date, and manage your खाता, पासवर्ड, credentials, devices, and अनुमति सेटिंग्स at your own responsibility. Lending, sharing, transferring, or allowing others to use your खाता under another name is not permitted.
You must grant organization users only the minimum necessary अनुमतियाँ and immediately suspend or change अनुमतियाँ upon resignation, transfer, अनुबंध end, device loss, or similar events.
वैध क्रेडेंशियल से की गई कार्रवाइयाँ आपकी कार्रवाइयाँ मानी जाएँगी, सिवाय हमारी जानबूझकर की गई गलत हरकत या घोर लापरवाही के मामलों के।
अनुच्छेद 4 (सेवा का विवरण)
You must comply with applicable laws, industry rules, external platform policies, and agreements with ग्राहक regarding use of the सेवा, ग्राहक communications, collection of व्यक्तिगत जानकारी, ईमेल or SMS messages, लाभ, बुकिंग, संदर्भ, guidance to समीक्षा destinations, and other operations.
You are responsible for ग्राहक notices, obtaining consent, opt-ins, unsubscribe handling, publishing purposes of use, responding to inquiries, and other required procedures.
Before using AI-generated or AI-assisted text, Excel, CSV, or other outputs, you must समीक्षा the content yourself and verify that there are no factual errors, infringements, inappropriate expressions, or calculation or aggregation mistakes.
You must arrange, at your own cost and responsibility, the devices, connectivity, backups, internal organization, ग्राहक सहायता, and business continuity needed to use the सेवा.
अनुच्छेद 5 (सेवा का विवरण)
- Fake समीक्षाएँ, impersonation, rating manipulation, posting on behalf of others, or other acts that undermine समीक्षा integrity
- Providing money, goods, लाभ, or other incentives conditioned on positive समीक्षाएँ or specific ratings
- Forcing ग्राहक to post समीक्षाएँ or implying disadvantage if they do not
- Acts that violate laws, public order and morals, third-party rights, or external सेवा terms of use
- Sending ईमेल or SMS without ग्राहक consent or another lawful basis
- Unauthorized access, vulnerability probing, excessive load, reverse engineering, unauthorized scraping, or other acts that impair the सुरक्षा of the सेवा
- Accessing स्टोर, एजेंसियाँ, ग्राहक, or डेटा outside your authorized scope
- Entering credentials, private keys, recovery links, भुगतान information, or other secrets unnecessary for ordinary use of the सेवा
- सेवा का विवरण
- Reselling, subleasing, copying, or providing the सेवा beyond the scope permitted in an व्यक्तिगत अनुबंध
Article 6 (Customer डेटा and backups)
You represent and warrant that you have the necessary rights, notices, consents, and other legal bases for स्टोर information, ग्राहक information, responses, text, images, सेटिंग्स, and other डेटा that you enter, transmit, or स्टोर in the सेवा ("User डेटा").
You are responsible for the accuracy, legality, retention obligations, backups, and pre-termination निर्यात of User डेटा. Although we take reasonable measures for disaster recovery and सेवा delivery, we do not guarantee that User डेटा will be permanently retained or fully reस्टोरd.
Article 7 (Third-party सेवाs such as Google)
The सेवा may integrate with, or guide users to, Google, Google Business Profile, Google Maps, ईमेल and SMS delivery, cloud सेवाs, प्रमाणीकरण, and other तृतीय-पक्ष सेवाएँ.
The provision, समीक्षा, display, ranking, खाता status, posting or removal of समीक्षाएँ, suspension, restriction, specification changes, and outcomes of appeals on तृतीय-पक्ष सेवाएँ are determined independently by those तृतीय पक्ष and are not under our control.
We do not guarantee continued listing on तृतीय-पक्ष सेवाएँ, खाता retention, समीक्षा publication, search or display ranking, restoration via appeals, or other outcomes.
You are responsible for the accuracy of information registered with तृतीय-पक्ष सेवाएँ, compliance with those सेवाs' terms and guidelines, खाता management, and filing appeals if suspension or similar measures occur.
Even if you suffer loss due to suspension, deletion, hiding, restriction, ranking decrease, or other measures affecting खाते, स्टोर information, or content on तृतीय-पक्ष सेवाएँ, we are not liable unless such measures were directly caused by our willful misconduct or gross negligence.
Even if we assist with applications, restoration, configuration checks, or other सहायता, we do not guarantee restoration, listing, or approval by तृतीय-पक्ष सेवाएँ.
Article 8 (Fees, term, and भुगतान)
Fees, minimum terms, भुगतान terms, renewal, रद्दीकरण, रिफंडs, and other commercial terms are not listed on the public लैंडिंग पेज and are set in व्यक्तिगत अनुबंधs.
You must pay शुल्क by the deadlines set in the व्यक्तिगत अनुबंध. If भुगतान is delayed, we may claim late charges to the extent permitted by law and suspend all or part of the सेवा.
Resale prices that एजेंसियाँ and other resellers present to ग्राहक are determined by those resellers, provided they comply with minimum selling prices and other conditions set in their अनुबंध with us.
अनुच्छेद 9 (सेवा का विवरण)
Intellectual property rights in the सेवा, software, screens, designs, text, trademarks, know-how, and related सामग्री belong to us or the rightful owners. These Terms do not transfer to you any rights beyond the scope of the व्यक्तिगत अनुबंध.
You warrant that you have the necessary rights in User डेटा and grant us a license to use it to the extent necessary to provide, maintain, and improve the सेवा, prevent misuse, and comply with law.
Article 10 (Changes to and suspension of the सेवा)
We may change, add to, suspend, or discontinue all or part of the सेवा for maintenance, सुरक्षा, legal compliance, changes to तृतीय-पक्ष सेवाएँ, business needs, or other reasonable reasons.
Except in emergencies, we will endeavor to provide advance notice by reasonable means of changes that significantly affect you. Unless expressly warranted in an व्यक्तिगत अनुबंध, we do not guarantee the permanent availability of any specific feature or external integration.
अनुच्छेद 11 (सेवा का विवरण)
If you breach these Terms or an व्यक्तिगत अनुबंध, delay भुगतान, create a सुरक्षा risk, receive an infringement claim from a third party, or if we reasonably determine that safe provision of the सेवा is impaired, we may, without prior notice, restrict use, suspend delivery, suspend your खाता, isolate डेटा, terminate the agreement, or take other necessary measures.
Even if you suffer loss as a परिणाम of measures we take under this article, we are not liable except in cases of our willful misconduct or gross negligence.
अनुच्छेद 12 (सेवा का विवरण)
If the सेवा has a defect attributable to us, we may, at our option and considering its nature, impact, reproducibility, and cost, repair it, reperform the affected सेवा, provide an alternative, or reduce or रिफंड शुल्क corresponding to the affected period.
Except in cases of our willful misconduct or gross negligence, or where another remedy is mandated by law, the remedies in the preceding paragraph are your primary remedies for defects in the सेवा.
अनुच्छेद 13 (सेवा का विवरण)
Unless our breach of अनुबंध or tort arises from willful misconduct or gross negligence by us, our representative, or our personnel, our liability to you is limited to ordinary and direct damages, and the aggregate amount will not exceed the शुल्क we actually received for the सेवा that directly caused the loss during the three months immediately preceding the date the loss arose. If no such शुल्क exist for that period, the cap is JPY 10,000.
In the preceding case, regardless of foreseeability, we are not liable for lost profits; loss of बिक्री, profits, or opportunities; business interruption; reputational harm; डेटा loss; costs of substitute सेवाs; special, indirect, consequential, or punitive damages; or damages arising from third-party claims.
हमारी, हमारे प्रतिनिधि या कर्मियों की जानबूझकर की गई गलत हरकत या घोर लापरवाही के मामलों में, अथवा जहाँ लागू कानून दायित्व सीमित करने की अनुमति नहीं देता, इस अनुच्छेद की सीमाएँ लागू नहीं होंगी।
अनुच्छेद 14 (सेवा का विवरण)
If a third party brings a claim, complaint, investigation, sanction, lawsuit, or other proceeding against us, our officers, employees, अनुबंधors, or related parties due to your breach of these Terms or applicable law, User डेटा, ग्राहक communications, ईमेल or SMS messages, लाभ, बुकिंग, संदर्भ, समीक्षा operations, use of तृतीय-पक्ष सेवाएँ, infringement, or any other cause attributable to you, you will resolve it at your own expense and responsibility and indemnify us for reasonable attorneys' शुल्क, investigation costs, settlements, damages, and other losses we incur.
हम प्रतिरक्षा रणनीति नियंत्रित करने और समझौतों को स्वीकृत करने का अधिकार रखते हैं। हमारी पूर्व लिखित सहमति के बिना आप ऐसा कोई समझौता नहीं करेंगे जो हम पर दायित्व या जिम्मेदारी डाले।
अनुच्छेद 15 (सेवा का विवरण)
If you become aware of an incident, defect, or damage relating to the सेवा, you must prevent further harm, preserve evidence, and promptly notify us.
To the extent permitted by law, any claim by you relating to the सेवा must be brought within one year from the date the facts giving rise to the claim occurred; after that period, no claim may be brought.
अनुच्छेद 16 (सेवा का विवरण)
The parties to an agreement concerning the सेवा are us and you as stated in the व्यक्तिगत अनुबंध. Our officers, employees, shareholders, अनुबंधors, and other individuals are not liable as अनुबंधual parties unless they separately provide a guarantee, joint and several guarantee, or assumption of obligations.
सेवा का विवरण
अनुच्छेद 17 (सेवा का विवरण)
We and you will not use non-public information disclosed by the other party as confidential in connection with the सेवा or the agreement for any purpose other than performing the agreement, and will not disclose it to तृतीय पक्ष, except where required by law, disclosed to professional advisers under confidentiality obligations, or disclosed to अनुबंधors to the extent necessary.
अनुच्छेद 18 (सेवा का विवरण)
After termination, you may no longer be able to access the सेवा. Export any डेटा you need before termination at your own responsibility. We may delete or anonymize डेटा after the period required for legal, अनुबंधual, सुरक्षा, backup, and dispute-response purposes has elapsed.
सेवा का विवरण
Article 19 (Assignment of rights and obligations / subअनुबंधing)
Without our prior written consent, you may not assign, transfer, encumber, or otherwise dispose of your status, rights, or obligations under these Terms or an व्यक्तिगत अनुबंध to a third party.
We may subअनुबंध work necessary to provide the सेवा to तृतीय पक्ष and may transfer our status under these Terms and व्यक्तिगत अनुबंधs in connection with a business transfer, corporate split, merger, or other business succession.
अनुच्छेद 20 (सेवा का विवरण)
यदि कानून या न्यायालय द्वारा इन शर्तों का कोई भाग अमान्य या अप्रवर्तनीय ठहराया जाता है, तो शेष भाग पूर्ण रूप से प्रभावी रहेंगे।
सेवा का विवरण
अनुच्छेद 21 (सेवा का विवरण)
We may amend these Terms when required by changes in law, the सेवा, सुरक्षा needs, or other circumstances. Material changes will be communicated via the website, प्रशासन स्क्रीनs, ईमेल, or other reasonable methods.
The effectiveness of changes and their application to existing अनुबंधs follow applicable law and व्यक्तिगत अनुबंधs.
अनुच्छेद 22 (सेवा का विवरण)
If a dispute arises regarding the सेवा or the agreement, we and you will negotiate in good faith to resolve it before filing a lawsuit.
These Terms and व्यक्तिगत अनुबंधs are governed by the laws of Japan. For disputes relating to the सेवा or the agreement, the district court with jurisdiction over the location of our principal place of business shall be the exclusive court of first instance by agreement.
अनुच्छेद 23 (सेवा का विवरण)
पूछताछ और अक्सर पूछे जाने वाले प्रश्नपूछताछ और अक्सर पूछे जाने वाले प्रश्नplease संपर्क us.