Termini di servizio

Article 1 (Business service e application)

These Termini di servizio (these "Termini") set forth il conditions of use per "Revera" e its associated websites, pannello di amministraziones, rivolto al cliente screens, email e SMS communications, export features, e other related services (collectively, il "Servizio") provided per il operator of Revera ("noi," "us," o "nostro").

The Servizio è a business service per companies, sole proprietors, agenzie, negozi, e other businesses that use it in il course of business. Anyone who contrattos per, administers, o uses il Servizio per business purposes ("tu") represents that they sono using it as a business e agrees a these Termini.

If an application form, contratto, purchase order, quotation, dati processing agreement, o other written o electronic agreement (an "Contratto individuale") conflicts con these Termini, il Contratto individuale prevails. Oral statements per nostro sales representatives, agents, o others do non constitute a warranty o contrattoual term unless expressly stated in an Contratto individuale.

Article 2 (Servizio contents e disclaimers)

The Servizio includes sondaggi per negozi e similar businesses, AI-assisted redazione delle recensioni, guidance a recensione-posting destinations, vantaggi, prenotazioni, segnalazioni, resuming responses per email o SMS, cliente e negozio management, Excel e CSV exports, e other features noi provide.

The Servizio does non perform o guarantee pubblicazione di recensioni, ratings, prenotazioni, visits, segnalazioni, sales, o other outcomes. Customer responses, posts, prenotazioni, segnalazioni, e other actions sono based on each cliente's own voluntary judgment.

Noi do non warrant fitness per a particular purpose, completeness, accuracy, continuity, uninterrupted operation, freedom da errors, permanent compatibility con external services, accuracy of AI output, success of sending, posting, delivery, o storage, o recoverability of dati.

Article 3 (Accounts e autorizzazione management)

Tu must keep registration information accurate e up a date, e manage tuo account, password, credentials, devices, e autorizzazione impostazioni at tuo own responsibility. Lending, sharing, transferring, o allowing others a use tuo account under another name è non permitted.

Tu must grant organization users only il minimum necessary autorizzazioni e immediately suspend o change autorizzazioni upon resignation, transfer, contratto end, device loss, o similar events.

Operations performed con valid credentials sono treated as actions per tu, except in cases of nostro willful misconduct o gross negligence.

Article 4 (Your representations e responsibilities)

Tu must comply con applicable laws, industry rules, external platform policies, e agreements con clientes regarding use of il Servizio, cliente communications, collection of informazioni personali, email o SMS messages, vantaggi, prenotazioni, segnalazioni, guidance a recensione destinations, e other operations.

Tu sono responsible per cliente notices, obtaining consent, opt-ins, unsubscribe handling, publishing purposes of use, responding a richieste, e other required procedures.

Prima using AI-generated o AI-assisted text, Excel, CSV, o other outputs, tu must recensione il content yourself e verify that there sono no factual errors, infringements, inappropriate expressions, o calculation o aggregation mistakes.

Tu must arrange, at tuo own cost e responsibility, il devices, connectivity, backups, internal organization, cliente assistenza, e business continuity needed a use il Servizio.

5 ( )

• Fake recensiones, impersonation, rating manipulation, posting on behalf of others, o other acts that undermine recensione integrity
• Providing money, goods, vantaggi, o other incentives conditioned on positive recensiones o specific ratings
• Forcing clientes a post recensiones o implying disadvantage if they do non
• Acts that violate laws, public order e morals, third-party rights, o external service terms of use
• Sending email o SMS without cliente consent o another lawful basis
• Unauthorized access, vulnerability probing, excessive load, reverse engineering, unauthorized scraping, o other acts that impair il sicurezza of il Servizio
• Accessing negozi, agenzie, clientes, o dati outside tuo authorized scope
• Entering credentials, private keys, recovery links, payment information, o other secrets unnecessary per ordinary use of il Servizio
• Acts that damage nostro o a terzo's reputation o interfere con business
• Reselling, subleasing, copying, o providing il Servizio beyond il scope permitted in an Contratto individuale

Article 6 (Customer dati e backups)

Tu represent e warrant that tu have il necessary rights, notices, consents, e other legal bases per negozio information, cliente information, responses, text, images, impostazioni, e other dati that tu enter, transmit, o negozio in il Servizio ("Dati dell’utente").

Tu sono responsible per il accuracy, legality, retention obligations, backups, e pre-termination export of Dati dell’utente. Although noi take reasonable measures per disaster recovery e service delivery, noi do non guarantee that Dati dell’utente sarà be permanently retained o fully renegoziod.

Articolo 7 (Servizi di terzi quali Google)

The Servizio può integrate con, o guide users a, Google, Google Business Profile, Google Maps, email e SMS delivery, cloud services, authentication, e other servizi di terzi.

The provision, recensione, display, ranking, account status, posting o removal of recensiones, suspension, restriction, specification changes, e outcomes of appeals on servizi di terzi sono determined independently per those terzi e sono non under nostro control.

Noi do non guarantee continued listing on servizi di terzi, account retention, recensione publication, search o display ranking, restoration via appeals, o other outcomes.

Tu sono responsible per il accuracy of information registered con servizi di terzi, compliance con those services' terms e guidelines, account management, e filing appeals if suspension o similar measures occur.

Even if tu suffer loss due a suspension, deletion, hiding, restriction, ranking decrease, o other measures affecting account, negozio information, o content on servizi di terzi, noi sono non liable unless such measures were directly caused per nostro willful misconduct o gross negligence.

Even if noi assist con applications, restoration, configuration checks, o other assistenza, noi do non guarantee restoration, listing, o approval per servizi di terzi.

Article 8 (Fees, term, e payment)

Fees, minimum terms, payment terms, renewal, annullamento, rimborsos, e other commercial terms sono non listed on il public landing page e sono set in Contratto individuales.

Tu must pay tariffe per il deadlines set in il Contratto individuale. If payment è delayed, noi può claim late charges a il extent permitted per law e suspend all o part of il Servizio.

Resale prices that agenzie e other resellers present a clientes sono determined per those resellers, provided they comply con minimum selling prices e other conditions set in their contratto con us.

Articolo 9 (Proprietà intellettuale)

Intellectual property rights in il Servizio, software, screens, designs, text, trademarks, know-how, e related materiali belong a us o il rightful owners. These Termini do non transfer a tu any rights beyond il scope of il Contratto individuale.

Tu warrant that tu have il necessary rights in Dati dell’utente e grant us a license a use it a il extent necessary a provide, maintain, e improve il Servizio, prevent misuse, e comply con law.

Article 10 (Changes a e suspension of il Servizio)

Noi può change, add a, suspend, o discontinue all o part of il Servizio per maintenance, sicurezza, legal compliance, changes a servizi di terzi, business needs, o other reasonable reasons.

Except in emergencies, noi sarà endeavor a provide advance notice per reasonable means of changes that significantly affect tu. Unless expressly warranted in an Contratto individuale, noi do non guarantee il permanent availability of any specific feature o external integration.

Article 11 (Suspension of use e termination)

If tu breach these Termini o an Contratto individuale, delay payment, create a sicurezza risk, receive an infringement claim da a terzo, o if noi reasonably determine that safe provision of il Servizio è impaired, noi può, without prior notice, restrict use, suspend delivery, suspend tuo account, isolate dati, terminate il agreement, o take other necessary measures.

Even if tu suffer loss as a risultato of measures noi take under this article, noi sono non liable except in cases of nostro willful misconduct o gross negligence.

Article 12 (Remedies per defects)

If il Servizio has a defect attributable a us, noi può, at nostro option e considering its nature, impact, reproducibility, e cost, repair it, reperform il affected service, provide an alternative, o reduce o rimborso tariffe corresponding a il affected period.

Except in cases of nostro willful misconduct o gross negligence, o where another remedy è mandated per law, il remedies in il preceding paragraph sono tuo primary remedies per defects in il Servizio.

Articolo 13 (Limitazione di responsabilità)

Unless nostro breach of contratto o tort arises da willful misconduct o gross negligence per us, nostro representative, o nostro personnel, nostro liability a tu è limited a ordinary e direct damages, e il aggregate amount sarà non exceed il tariffe noi actually received per il Servizio that directly caused il loss during il three months immediately preceding il date il loss arose. If no such tariffe exist per that period, il cap è JPY 10,000.

In il preceding case, regardless of foreseeability, noi sono non liable per lost profits; loss of sales, profits, o opportunities; business interruption; reputational harm; dati loss; costs of substitute services; special, indirect, consequential, o punitive damages; o damages arising da third-party claims.

The limitations in this article do non apply in cases of willful misconduct o gross negligence per us, nostro representative, o nostro personnel, o a il extent liability limitations sono non permitted under applicable law.

Article 14 (Indemnification per tu)

If a terzo brings a claim, complaint, investigation, sanction, lawsuit, o other proceeding against us, nostro officers, employees, contrattoors, o related parties due a tuo breach of these Termini o applicable law, Dati dell’utente, cliente communications, email o SMS messages, vantaggi, prenotazioni, segnalazioni, recensione operations, use of servizi di terzi, infringement, o any other cause attributable a tu, tu sarà resolve it at tuo own expense e responsibility e indemnify us per reasonable attorneys' tariffe, investigation costs, settlements, damages, e other losses noi incur.

Noi retain il right a control defense strategy e approve settlements. You sarà non enter into any settlement that imposes obligations o liability on us without nostro prior written consent.

Article 15 (Claim procedures e periods)

If tu become aware of an incident, defect, o damage relating a il Servizio, tu must prevent further harm, preserve evidence, e promptly notify us.

To il extent permitted per law, any claim per tu relating a il Servizio must be brought within one year da il date il facts giving rise a il claim occurred; after that period, no claim può be brought.

Articolo 16 (Responsabilità personale di dirigenti ecc.)

The parties a an agreement concerning il Servizio sono us e tu as stated in il Contratto individuale. Our officers, employees, shareholders, contrattoors, e other individuals sono non liable as contrattoual parties unless they separately provide a guarantee, joint e several guarantee, o assumption of obligations.

The preceding paragraph does non exempt individuals da liability where il law imposes direct responsibility on them.

17 ( )

Noi e tu sarà non use non-public information disclosed per il other party as confidential in connection con il Servizio o il agreement per any purpose other than performing il agreement, e sarà non disclose it a terzi, except where required per law, disclosed a professional advisers under confidentiality obligations, o disclosed a contrattoors a il extent necessary.

Articolo 18 (Gestione dopo la cessazione)

Dopo termination, tu può no longer be able a access il Servizio. Export any dati tu need before termination at tuo own responsibility. We può delete o anonymize dati after il period required per legal, contrattoual, sicurezza, backup, e dispute-response purposes has elapsed.

Provisions that per their nature should survive remain in effect after termination.

Article 19 (Assignment of rights e obligations / subcontrattoing)

Without nostro prior written consent, tu può non assign, transfer, encumber, o otherwise dispose of tuo status, rights, o obligations under these Termini o an Contratto individuale a a terzo.

Noi può subcontratto work necessary a provide il Servizio a terzi e può transfer nostro status under these Termini e Contratto individuales in connection con a business transfer, corporate split, merger, o other business succession.

Articolo 20 (Separabilità / nessuna rinuncia)

If any part of these Termini è held invalid o unenforceable per law o a court, il remaining parts continue in full force e effect.

Failure per us a exercise a right does non constitute a waiver of that right.

Article 21 (Changes a il Termini)

Noi può amend these Termini when required per changes in law, il Servizio, sicurezza needs, o other circumstances. Material changes sarà be communicated via il website, pannello di amministraziones, email, o other reasonable methods.

The effectiveness of changes e their application a existing contrattos follow applicable law e Contratto individuales.

Article 22 (Negotiation, governing law, e jurisdiction)

If a dispute arises regarding il Servizio o il agreement, noi e tu sarà negotiate in good faith a resolve it before filing a lawsuit.

These Termini e Contratto individuales sono governed per il laws of Japan. For disputes relating a il Servizio o il agreement, il district court con jurisdiction over il location of nostro principal place of business shall be il exclusive court of first instance per agreement.

Article 23 (Contatti)

For richieste about these Termini,Contatti pageplease contatto us.