Gebruiksvoorwaarden

Article 1 (Business service en application)

These Gebruiksvoorwaarden (these "Voorwaarden") set forth de conditions of use voor "Revera" en its associated websites, beheerscherms, klantgericht screens, e-mail en SMS communications, export features, en other related services (collectively, de "Dienst") provided door de operator of Revera ("wij," "us," of "onze").

The Dienst is a business service voor companies, sole proprietors, bureaus, winkels, en other businesses that use it in de course of business. Anyone who overeenkomsts voor, administers, of uses de Dienst voor business purposes ("u") represents that they zijn using it as a business en agrees naar these Voorwaarden.

If an application form, overeenkomst, purchase order, quotation, gegevens processing agreement, of other written of electronic agreement (an "Individuele overeenkomst") conflicts met these Voorwaarden, de Individuele overeenkomst prevails. Oral statements door onze sales representatives, agents, of others do niet constitute a warranty of overeenkomstual term unless expressly stated in an Individuele overeenkomst.

Article 2 (Dienst contents en disclaimers)

The Dienst includes enquêtes voor winkels en similar businesses, AI-assisted recensies opstellen, guidance naar recensie-posting destinations, voordelen, reserveringen, verwijzingen, resuming responses door e-mail of SMS, klant en winkel management, Excel en CSV exports, en other features wij provide.

The Dienst does niet perform of guarantee recensies plaatsen, ratings, reserveringen, visits, verwijzingen, sales, of other outcomes. Customer responses, posts, reserveringen, verwijzingen, en other actions zijn based on each klant's own voluntary judgment.

Wij do niet warrant fitness voor a particular purpose, completeness, accuracy, continuity, uninterrupted operation, freedom van errors, permanent compatibility met external services, accuracy of AI output, success of sending, posting, delivery, of storage, of recoverability of gegevens.

Article 3 (Accounts en recht management)

U must keep registration information accurate en up naar date, en manage uw account, wachtwoord, credentials, devices, en recht instellingen at uw own responsibility. Lending, sharing, transferring, of allowing others naar use uw account under another name is niet permitted.

U must grant organization users only de minimum necessary rechten en immediately suspend of change rechten upon resignation, transfer, overeenkomst end, device loss, of similar events.

Operations performed met valid credentials zijn treated as actions door u, except in cases of onze willful misconduct of gross negligence.

Article 4 (Your representations en responsibilities)

U must comply met applicable laws, industry rules, external platform policies, en agreements met klants regarding use of de Dienst, klant communications, collection of persoonlijke gegevens, e-mail of SMS messages, voordelen, reserveringen, verwijzingen, guidance naar recensie destinations, en other operations.

U zijn responsible voor klant notices, obtaining consent, opt-ins, unsubscribe handling, publishing purposes of use, responding naar vragen, en other required procedures.

Vóór using AI-generated of AI-assisted text, Excel, CSV, of other outputs, u must recensie de content yourself en verify that there zijn no factual errors, infringements, inappropriate expressions, of calculation of aggregation mistakes.

U must arrange, at uw own cost en responsibility, de devices, connectivity, backups, internal organization, klant ondersteuning, en business continuity needed naar use de Dienst.

5 ( )

• Fake recensies, impersonation, rating manipulation, posting on behalf of others, of other acts that undermine recensie integrity
• Providing money, goods, voordelen, of other incentives conditioned on positive recensies of specific ratings
• Forcing klants naar post recensies of implying disadvantage if they do niet
• Acts that violate laws, public order en morals, third-party rights, of external service terms of use
• Sending e-mail of SMS without klant consent of another lawful basis
• Unauthorized access, vulnerability probing, excessive load, reverse engineering, unauthorized scraping, of other acts that impair de beveiliging of de Dienst
• Accessing winkels, bureaus, klants, of gegevens outside uw authorized scope
• Entering credentials, private keys, recovery links, payment information, of other secrets unnecessary voor ordinary use of de Dienst
• Acts that damage onze of a derde's reputation of interfere met business
• Reselling, subleasing, copying, of providing de Dienst beyond de scope permitted in an Individuele overeenkomst

Article 6 (Customer gegevens en backups)

U represent en warrant that u have de necessary rights, notices, consents, en other legal bases voor winkel information, klant information, responses, text, images, instellingen, en other gegevens that u enter, transmit, of winkel in de Dienst ("Gebruikersgegevens").

U zijn responsible voor de accuracy, legality, retention obligations, backups, en pre-termination export of Gebruikersgegevens. Although wij take reasonable measures voor disaster recovery en service delivery, wij do niet guarantee that Gebruikersgegevens zal be permanently retained of fully rewinkeld.

Artikel 7 (Diensten van derden, zoals Google)

The Dienst kan integrate met, of guide users naar, Google, Google Business Profile, Google Maps, e-mail en SMS delivery, cloud services, authentication, en other diensten van derden.

The provision, recensie, display, ranking, account status, posting of removal of recensies, suspension, restriction, specification changes, en outcomes of appeals on diensten van derden zijn determined independently door those derden en zijn niet under onze control.

Wij do niet guarantee continued listing on diensten van derden, account retention, recensie publication, search of display ranking, restoration via appeals, of other outcomes.

U zijn responsible voor de accuracy of information registered met diensten van derden, compliance met those services' terms en guidelines, account management, en filing appeals if suspension of similar measures occur.

Even if u suffer loss due naar suspension, deletion, hiding, restriction, ranking decrease, of other measures affecting accounts, winkel information, of content on diensten van derden, wij zijn niet liable unless such measures were directly caused door onze willful misconduct of gross negligence.

Even if wij assist met applications, restoration, configuration checks, of other ondersteuning, wij do niet guarantee restoration, listing, of approval door diensten van derden.

Article 8 (Fees, term, en payment)

Fees, minimum terms, payment terms, renewal, opzegging, terugbetalings, en other commercial terms zijn niet listed on de public landing page en zijn set in Individuele overeenkomsts.

U must pay kosten door de deadlines set in de Individuele overeenkomst. If payment is delayed, wij kan claim late charges naar de extent permitted door law en suspend all of part of de Dienst.

Resale prices that bureaus en other resellers present naar klants zijn determined door those resellers, provided they comply met minimum selling prices en other conditions set in their overeenkomst met us.

Artikel 9 (Intellectueel eigendom)

Intellectual property rights in de Dienst, software, screens, designs, text, trademarks, know-how, en related materialen belong naar us of de rightful owners. These Voorwaarden do niet transfer naar u any rights beyond de scope of de Individuele overeenkomst.

U warrant that u have de necessary rights in Gebruikersgegevens en grant us a license naar use it naar de extent necessary naar provide, maintain, en improve de Dienst, prevent misuse, en comply met law.

Article 10 (Changes naar en suspension of de Dienst)

Wij kan change, add naar, suspend, of discontinue all of part of de Dienst voor maintenance, beveiliging, legal compliance, changes naar diensten van derden, business needs, of other reasonable reasons.

Except in emergencies, wij zal endeavor naar provide advance notice door reasonable means of changes that significantly affect u. Unless expressly warranted in an Individuele overeenkomst, wij do niet guarantee de permanent availability of any specific feature of external integration.

Article 11 (Suspension of use en termination)

If u breach these Voorwaarden of an Individuele overeenkomst, delay payment, create a beveiliging risk, receive an infringement claim van a derde, of if wij reasonably determine that safe provision of de Dienst is impaired, wij kan, without prior notice, restrict use, suspend delivery, suspend uw account, isolate gegevens, terminate de agreement, of take other necessary measures.

Even if u suffer loss as a resultaat of measures wij take under this article, wij zijn niet liable except in cases of onze willful misconduct of gross negligence.

Article 12 (Remedies voor defects)

If de Dienst has a defect attributable naar us, wij kan, at onze option en considering its nature, impact, reproducibility, en cost, repair it, reperform de affected service, provide an alternative, of reduce of terugbetaling kosten corresponding naar de affected period.

Except in cases of onze willful misconduct of gross negligence, of where another remedy is mandated door law, de remedies in de preceding paragraph zijn uw primary remedies voor defects in de Dienst.

Artikel 13 (Aansprakelijkheidsbeperking)

Unless onze breach of overeenkomst of tort arises van willful misconduct of gross negligence door us, onze representative, of onze personnel, onze liability naar u is limited naar ordinary en direct damages, en de aggregate amount zal niet exceed de kosten wij actually received voor de Dienst that directly caused de loss during de three months immediately preceding de date de loss arose. If no such kosten exist voor that period, de cap is JPY 10,000.

In de preceding case, regardless of foreseeability, wij zijn niet liable voor lost profits; loss of sales, profits, of opportunities; business interruption; reputational harm; gegevens loss; costs of substitute services; special, indirect, consequential, of punitive damages; of damages arising van third-party claims.

The limitations in this article do niet apply in cases of willful misconduct of gross negligence door us, onze representative, of onze personnel, of naar de extent liability limitations zijn niet permitted under applicable law.

Article 14 (Indemnification door u)

If a derde brings a claim, complaint, investigation, sanction, lawsuit, of other proceeding against us, onze officers, employees, overeenkomstors, of related parties due naar uw breach of these Voorwaarden of applicable law, Gebruikersgegevens, klant communications, e-mail of SMS messages, voordelen, reserveringen, verwijzingen, recensie operations, use of diensten van derden, infringement, of any other cause attributable naar u, u zal resolve it at uw own expense en responsibility en indemnify us voor reasonable attorneys' kosten, investigation costs, settlements, damages, en other losses wij incur.

Wij retain de right naar control defense strategy en approve settlements. You zal niet enter into any settlement that imposes obligations of liability on us without onze prior written consent.

Article 15 (Claim procedures en periods)

If u become aware of an incident, defect, of damage relating naar de Dienst, u must prevent further harm, preserve evidence, en promptly notify us.

To de extent permitted door law, any claim door u relating naar de Dienst must be brought within one year van de date de facts giving rise naar de claim occurred; after that period, no claim kan be brought.

Artikel 16 (Persoonlijke aansprakelijkheid van functionarissen enz.)

The parties naar an agreement concerning de Dienst zijn us en u as stated in de Individuele overeenkomst. Our officers, employees, shareholders, overeenkomstors, en other individuals zijn niet liable as overeenkomstual parties unless they separately provide a guarantee, joint en several guarantee, of assumption of obligations.

The preceding paragraph does niet exempt individuals van liability where de law imposes direct responsibility on them.

17 ( )

Wij en u zal niet use non-public information disclosed door de other party as confidential in connection met de Dienst of de agreement voor any purpose other than performing de agreement, en zal niet disclose it naar derden, except where required door law, disclosed naar professional advisers under confidentiality obligations, of disclosed naar overeenkomstors naar de extent necessary.

Artikel 18 (Behandeling na beëindiging)

Na termination, u kan no longer be able naar access de Dienst. Export any gegevens u need before termination at uw own responsibility. We kan delete of anonymize gegevens after de period required voor legal, overeenkomstual, beveiliging, backup, en dispute-response purposes has elapsed.

Provisions that door their nature should survive remain in effect after termination.

Article 19 (Assignment of rights en obligations / subovereenkomsting)

Without onze prior written consent, u kan niet assign, transfer, encumber, of otherwise dispose of uw status, rights, of obligations under these Voorwaarden of an Individuele overeenkomst naar a derde.

Wij kan subovereenkomst work necessary naar provide de Dienst naar derden en kan transfer onze status under these Voorwaarden en Individuele overeenkomsts in connection met a business transfer, corporate split, merger, of other business succession.

Artikel 20 (Scheidbaarheid / geen afstand van rechten)

If any part of these Voorwaarden is held invalid of unenforceable door law of a court, de remaining parts continue in full force en effect.

Failure door us naar exercise a right does niet constitute a waiver of that right.

Article 21 (Changes naar de Voorwaarden)

Wij kan amend these Voorwaarden when required door changes in law, de Dienst, beveiliging needs, of other circumstances. Material changes zal be communicated via de website, beheerscherms, e-mail, of other reasonable methods.

The effectiveness of changes en their application naar existing overeenkomsts follow applicable law en Individuele overeenkomsts.

Article 22 (Negotiation, governing law, en jurisdiction)

If a dispute arises regarding de Dienst of de agreement, wij en u zal negotiate in good faith naar resolve it before filing a lawsuit.

These Voorwaarden en Individuele overeenkomsts zijn governed door de laws of Japan. For disputes relating naar de Dienst of de agreement, de district court met jurisdiction over de location of onze principal place of business shall be de exclusive court of first instance door agreement.

Article 23 (Contact)

For vragen about these Voorwaarden,Contact pageplease contact us.