These Terms assume a business-oriented servicio and clearly limit responsabilidad for daños en la medida permitida por la ley. Before formal launch, expert reseña is obligatorio to confirmar alignment with the contracting entity, actual operations, insurance, and datos-processing arrangements.
Article 1 (Business servicio and application)
These Condiciones de servicio (these "Terms") set forth the conditions of uso for "Revera" and its associated websites, administration screens, cliente-facing screens, correo electrónico y SMS communications, exportar features, and Otro related services (collectively, the "servicio") provided by the operador of Revera ("we," "us," or "our").
The servicio is a business servicio for companies, sole proprietors, agencias, tiendas, and Otro businesses that uso it in the course of business. Anyone who contratos for, administers, or uses the servicio for fines empresariales ("you") represents that they are using it as a business and agrees to these Terms.
If an application form, contrato, purchase order, quotation, datos processing acuerdo, or Otro written or electronic acuerdo (an "Contrato individual") conflicts with these Terms, the Contrato individual prevails. Oral statements by our sales representatives, agents, or others no hacemos constitute a warranty or contractual term unless expressly stated in an Contrato individual.
Article 2 (servicio Contenido and disclaimers)
The servicio includes encuestas for tiendas and similar businesses, Redacción de reseñas asistida por IA, guidance to reseña-posting destinations, beneficios, reservas, recomendaciones, resuming respuestas by email or SMS, cliente and gestión de tiendas, exportaciones de Excel y CSV, and Otro features we provide.
The servicio no hace perform or guarantee publicación de reseñas, ratings, reservas, visits, recomendaciones, sales, or Otro outcomes. respuestas de clientes, posts, reservas, recomendaciones, and Otro actions are based on each cliente's own voluntary judgment.
We no hacemos warrant fitness for a particular purpose, completeness, accuracy, continuity, uninterrupted operation, freedom from errors, permanent compatibility with external services, accuracy of IA output, success of sending, posting, delivery, or storage, or recoverability of datos.
Article 3 (Accounts and permiso gestión)
debe keep registration información accurate and up to date, and gestionar your cuenta, contraseña, credentials, devices, and permiso configuración bajo su propia responsabilidad. Lending, sharing, transferring, or allowing others to uso your cuenta under another nombre is not permitted.
debe grant organization users only the minimum necessary permisos and immediately suspend or cambio permisos upon resignation, transfer, contrato end, device loss, or similar events.
Las operaciones realizadas con credenciales válidas se considerarán realizadas por usted, salvo en caso de dolo o negligencia grave por nuestra parte.
Artículo 4 (Sus declaraciones y responsabilidades)
debe comply with leyes aplicables, industry rules, external platform policies, and agreements with clientes regarding uso of the servicio, cliente communications, collection of información personal, email or SMS messages, beneficios, reservas, recomendaciones, guidance to reseña destinations, and Otro operations.
You are responsible for cliente notices, obtaining consent, opt-ins, unsubscribe handling, publishing purposes of uso, responding to consultas, and Otro obligatorio procedures.
Before using IA-generated or IA-assisted text, Excel, CSV, or Otro outputs, debe reseña the content yourself and verify that there are no factual errors, infringements, inappropriate expressions, or calculation or aggregation mistakes.
debe arrange, at your own cost and responsibility, the devices, connectivity, backups, internal organization, cliente soporte, and business continuity needed to uso the servicio.
Article 5 (actos prohibidos)
- Fake reseñas, impersonation, rating manipulation, posting on behalf of others, or Otro acts that undermine reseña integrity
- Providing money, goods, beneficios, or Otro incentives conditioned on positive reseñas or specific ratings
- Forcing clientes to post reseñas or implying disadvantage if they no hacemos
- Acts that violate laws, public order and morals, third-party derechos, or external servicio terms of uso
- Sending email or SMS without cliente consent or another lawful basis
- Unauthorized acceso, vulnerability probing, excessive load, reverse engineering, unauthorized scraping, or Otro acts that impair the seguridad of the servicio
- Accessing tiendas, agencias, clientes, or datos outside your authorized scope
- Entering credentials, private keys, recovery links, payment información, or Otro secrets unnecessary for ordinary uso of the servicio
- Actos que dañen nuestra reputación o la de terceros, o que interfieran en la actividad comercial
- Reselling, subleasing, copying, or providing the servicio beyond the scope permitted in an Contrato individual
Article 6 (cliente datos and backups)
You represent and warrant that you have the necessary derechos, notices, consents, and Otro Aviso legal bases for tienda información, cliente información, respuestas, text, images, configuración, and Otro datos that you enter, transmit, or tienda in the servicio ("User datos").
You are responsible for the accuracy, legality, retention obligaciones, backups, and pre-terminación exportar of User datos. Although we take reasonable measures for disaster recovery and servicio delivery, we no hacemos guarantee that User datos will be permanently retained or fully restored.
Article 7 (servicios de terceros such as Google)
The servicio may integrate with, or guide users to, Google, Google Business Profile, Google Maps, correo electrónico y SMS delivery, cloud services, authentication, and Otro servicios de terceros.
The provision, reseña, display, ranking, cuenta status, posting or removal of reseñas, suspension, restriction, specification cambios, and outcomes of appeals on servicios de terceros are determined independently by those third parties and are not under our control.
We no hacemos guarantee continued listing on servicios de terceros, cuenta retention, reseña publication, search or display ranking, restoration via appeals, or Otro outcomes.
You are responsible for the accuracy of información registered with servicios de terceros, compliance with those services' terms and guidelines, cuenta gestión, and filing appeals if suspension or similar measures occur.
Even if you suffer loss due to suspension, deletion, hiding, restriction, ranking decrease, or Otro measures affecting accounts, tienda información, or content on servicios de terceros, we are not liable unless such measures were directly caused by our willful misconduct or gross negligence.
Even if we assist with applications, restoration, configuration checks, or Otro soporte, we no hacemos guarantee restoration, listing, or approval by servicios de terceros.
Article 8 (tarifas, term, and payment)
tarifas, minimum terms, payment terms, renewal, cancelación, refunds, and Otro commercial terms are not listed on the página pública de destino and are set in Individual Agreements.
debe pay tarifas by the deadlines set in the Contrato individual. If payment is delayed, podemos reclamación late charges en la medida permitida por la ley and suspend all or part of the servicio.
Resale prices that agencias and Otro resellers present to clientes are determined by those resellers, provided they comply with minimum selling prices and Otro conditions set in their contrato with us.
Article 9 (propiedad intelectual)
propiedad intelectual derechos in the servicio, software, screens, designs, text, trademarks, know-how, and related materiales belong to us or the rightful owners. These Terms no hacemos transfer to you any derechos beyond the scope of the Contrato individual.
You warrant that you have the necessary derechos in User datos and grant us a license to uso it en la medida necesaria to provide, maintain, and improve the servicio, prevent misuse, and comply with ley.
Article 10 (cambios to and suspension of the servicio)
podemos cambio, add to, suspend, or discontinue all or part of the servicio for maintenance, seguridad, Aviso legal compliance, cambios to servicios de terceros, business needs, or Otro reasonable reasons.
Except in emergencies, haremos endeavor to provide advance notice by reasonable means of cambios that significantly affect you. Unless expressly warranted in an Contrato individual, we no hacemos guarantee the permanent availability of any specific feature or external integration.
Article 11 (Suspension of uso and terminación)
If you breach these Terms or an Contrato individual, delay payment, create a seguridad risk, receive an infringement reclamación from a third party, or if we reasonably determine that safe provision of the servicio is impaired, podemos, sin aviso previo, restrict uso, suspend delivery, suspend your cuenta, isolate datos, terminate the acuerdo, or take Otro necessary measures.
Aunque sufra daños como consecuencia de las medidas que adoptemos en virtud de este artículo, no seremos responsables salvo en caso de dolo o negligencia grave por nuestra parte.
Artículo 12 (Medidas por defectos)
If the servicio has a defect attributable to us, podemos, at our option and considering its nature, impact, reproducibility, and cost, repair it, reperform the affected servicio, provide an alternative, or reduce or reembolso tarifas corresponding to the affected period.
Except in cases of our willful misconduct or gross negligence, or where another remedy is mandated by ley, the remedies in the preceding paragraph are your primary remedies for defects in the servicio.
Article 13 (Limitation of responsabilidad)
Unless our breach of contrato or tort arises from willful misconduct or gross negligence by us, our representante, or our personnel, our responsabilidad to you is limited to ordinary and direct daños, and the aggregate amount no hará exceed the tarifas we actually received for the servicio that directly caused the loss during the three months immediately preceding the date the loss arose. If no such tarifas exist for that period, the cap is JPY 10,000.
In the preceding case, regardless of foreseeability, we are not liable for lost profits; loss of sales, profits, or opportunities; business interruption; reputational harm; datos loss; costs of substitute services; special, indirect, consequential, or punitive daños; or daños arising from third-party reclamaciones.
The limitations in this article no hacemos apply in cases of willful misconduct or gross negligence by us, our representante, or our personnel, or to the extent responsabilidad limitations are not permitted under legislación aplicable.
Artículo 14 (Indemnización por su parte)
If a third party brings a reclamación, complaint, investigation, sanction, lawsuit, or Otro proceeding against us, our officers, employees, contractors, or related parties due to your breach of these Terms or legislación aplicable, User datos, cliente communications, email or SMS messages, beneficios, reservas, recomendaciones, reseña operations, uso of servicios de terceros, infringement, or any Otro cause attributable to you, you will resolve it por su cuenta and responsibility and indemnify us for reasonable attorneys' tarifas, investigation costs, settlements, daños, and Otro losses we incur.
We retain the right to control defense strategy and approve settlements. You no hará enter into any settlement that imposes obligaciones or responsabilidad on us without our prior written consent.
Article 15 (reclamación procedures and periods)
If you become aware of an incident, defect, or damage relating to the servicio, debe prevent further harm, preserve evidence, and promptly notify us.
en la medida permitida por la ley, any reclamación by you relating to the servicio must be brought within one year from the date the facts giving rise to the reclamación occurred; after that period, no reclamación may be brought.
Article 16 (Personal responsabilidad of officers, etc.)
The parties to an acuerdo concerning the servicio are us and you as stated in the Contrato individual. Our officers, employees, shareholders, contractors, and Otro individuals are not liable as contractual parties unless they separately provide a guarantee, joint and several guarantee, or assumption of obligaciones.
The preceding paragraph no hace exempt individuals from responsabilidad where the ley imposes direct responsibility on them.
Article 17 (confidencialidad)
We and you no hará uso non-public información disclosed by the Otro party as confidential in connection with the servicio or the acuerdo for any purpose Otro than performing the acuerdo, and no hará disclose it to third parties, except where obligatorio by ley, disclosed to professional advisers under confidencialidad obligaciones, or disclosed to contractors en la medida necesaria.
Article 18 (Handling after terminación)
After terminación, puede no longer be able to acceso the servicio. exportar any datos you need before terminación bajo su propia responsabilidad. podemos delete or anonymize datos after the period obligatorio for Aviso legal, contractual, seguridad, backup, and controversia-respuesta purposes has elapsed.
Provisions that by their nature should survive remain in effect after terminación.
Article 19 (Assignment of derechos and obligaciones / subcontracting)
Without our prior written consent, you no podrá assign, transfer, encumber, or otherwise dispose of your status, derechos, or obligaciones under these Terms or an Contrato individual to a third party.
podemos subcontract work necessary to provide the servicio to third parties and may transfer our status under these Terms and Individual Agreements in connection with a business transfer, corporate split, merger, or Otro business succession.
Artículo 20 (Divisibilidad / no renuncia)
If any part of these Terms is held invalid or unenforceable by ley or a court, the remaining parts continue in full force and effect.
Failure by us to exercise a right no hace constitute a waiver of that right.
Article 21 (cambios to the Terms)
podemos amend these Terms when obligatorio by cambios in ley, the servicio, seguridad needs, or Otro circumstances. Material cambios will be communicated via the website, administration screens, email, or Otro reasonable methods.
The effectiveness of cambios and their application to existing contratos follow legislación aplicable and Individual Agreements.
Article 22 (Negotiation, legislación aplicable, and jurisdicción)
If a controversia arises regarding the servicio or the acuerdo, we and you will negotiate in good faith to resolve it before filing a lawsuit.
These Terms and Individual Agreements are governed by the laws of Japan. For controversias relating to the servicio or the acuerdo, the district court with jurisdicción over the location of our principal place of business shall be the exclusive court of first instance by acuerdo.
Article 23 (contacto)
For consultas about these Terms,contacto pagepor favor contacto us.